60-day refund policy · No email required

VPNTape
Global VPN routes

Connect your devices to international routes: 110+ countries / 240+ routes,
unlimited simultaneous devices, with plans from ¥9.9/month.

  • Bank-grade encryption
  • 60-day refund policy
  • Alipay / WeChat Pay / USDT
Supported platforms
Windows Android iOS macOS Linux
Popular routes
United States Hong Kong Singapore Japan Netherlands Italy
Identify the issue, then choose a route

Common connection issues

A page that won’t load doesn’t necessarily mean there’s a problem with your device. First distinguish between your local network, the international route, and the destination platform. Narrow down the cause before switching routes or changing client settings.

Slowdowns during peak hours

If things work during the day but videos buffer or pages load slowly at night, compare routes for the same task. A route that consistently gets the job done is more useful than a single connection test. Before switching, check whether your local network is handling downloads.

AI tools won’t open

Browser access doesn’t mean a desktop app is using the same route. Check the app’s proxy settings, exit region, and account notices to determine whether the issue is the route or the platform’s policies. Don’t keep switching regions before you know what’s causing the problem.

Reconfiguring when switching devices

Manage your subscription from one account on computers and mobile devices. Import it into each device’s client, verify the connection, then choose rules to suit how you use that device. Treat subscription links as account access credentials, not ordinary bookmarks.

Service notes index

Browse network acceleration settings by use case

Consider connection quality, device use, and payment terms separately. The notes below explain when each feature may be useful and what to check. Your experience still depends on your local network, selected route, and destination platform.

Compare real tasks during peak hours

During peak hours, judge a connection by how it performs over time, not just whether it connects. VPNTape offers 110+ countries / 240+ routes, so you can choose an exit based on the sites you use and your network. If video buffers or file transfers stall, pause other activity on your local network first, then compare other routes in the same region. Change one setting at a time and check whether the original task improves to help identify the cause. Route labels distinguish connection paths; they are not guarantees of a fixed speed. Keep a regular route that works for you, along with a backup.

110+ countries / 240+ routesChoose routes by use case
Route notes preview

Global routes, chosen for the task

Coverage includes 110+ countries / 240+ routes. Browse popular regions below for route ideas; check the user dashboard for the full list of available routes. Region names indicate exit locations, not guaranteed content or access on every website.

Popular regions and what to check
Country / RegionCityRoute typeStreaming support
Hong KongHong KongIEPL dedicated routeVerify by route and content
JapanTokyoTransitVerify by route and content
SingaporeSingaporeDirect connectionVerify by route and content
United StatesLos AngelesCheck the dashboard labelsVerify by route and content
NetherlandsAmsterdamCheck the dashboard labelsVerify by route and content
ItalyMilanCheck the dashboard labelsVerify by route and content

Check the region, then the route

If a service requires a specific region, choose an exit that meets its requirements, then compare how it performs in practice. IEPL dedicated routes, transit, and direct connections describe different network paths; they aren’t a substitute for checking connection quality. A route can perform differently on different local networks, so what works for someone else may not suit your device.

If there’s no regional requirement, start with a familiar region and test it using tasks you actually need to do: open a work page, send an app request, or play the content you want to watch. Keep the device and local network consistent while comparing routes. Changing rules, clients, and routes all at once makes results hard to interpret.

Keep notes you can review later

When a connection has problems, note the platform, route name, time, and error message. Check whether regular websites work, then work out whether all international sites are affected or just one app. For the former, check the connection and configuration; for the latter, review the app’s proxy settings or platform requirements.

The route data below is for comparison only and cannot replace testing from your own device. For a systematic diagnosis, open the troubleshooting guide and work through the relevant symptoms. Before submitting a support ticket, hide account passwords, subscription details, and other personal information.

Verify route compatibility using the actual connection to your target website or app. Don’t decide based only on the region, route type, or a single reference measurement.

Compare price and data separately

Monthly plans, chosen by data use

Monthly plans start at ¥9.9, with unlimited simultaneous devices and a 60-day refund policy. Estimate your usual data needs before choosing a tier. More devices don’t necessarily mean more data use, but video and file transfers can consume more.

Light use

Monthly plan · 60GB

¥9.9 / month

Best suited to browsing, email, and lightweight tools. If you often stream video or transfer files, check your remaining data before deciding whether to change plans.

  • 60GB per month
  • Unlimited simultaneous devices
  • 60-day refund policy
  • Alipay / WeChat Pay / USDT
Get Started
A good fit for everyday use

Monthly plan · 250GB

¥18 / month

For people who switch between work apps and video. Choose based on total data needs, not the number of devices; video quality and transfer tasks affect usage.

  • 250GB per month
  • Unlimited simultaneous devices
  • 60-day refund policy
  • Alipay / WeChat Pay / USDT
Get Started
For higher data needs

Monthly plan · 500GB

¥28 / month

For high-data activities such as streaming video and downloading files. A larger data allowance doesn’t change the device limit rules or guarantee a fixed speed for every task.

  • 500GB per month
  • Unlimited simultaneous devices
  • 60-day refund policy
  • Alipay / WeChat Pay / USDT
Get Started

Monthly data resets on your activation date

Monthly plan data resets each month on your activation date, not on a shared calendar date. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Check the result in your dashboard before making changes; an upgrade doesn’t simply add more data to your current allowance. If you only need more data for a particular period, check your balance and upcoming needs before deciding.

Occasional use? Compare data packages

Data packages last until used and never expire: ¥158 / 300GB, ¥358 / 1000GB, ¥658 / 3000GB. The main difference from a monthly plan is how long you have to use the data. Before choosing, decide whether you prefer a monthly allowance or data that lasts until it’s used up; don’t compare only the one-time price.

Frequently asked questions

Accounts, setup, and refunds

Understand account setup, device limits, and data rules first. Once configured, test a few sites you use regularly. Visit the support page or troubleshooting guide for more help.

Do I need an email address to create an account?

No email address is required. Create an account with a username and password. Keep your account details safe and use a unique password. In the user dashboard, you can view your plan, client downloads, and support tickets. Subscription links provide access to your account, so don’t share them publicly.

How many devices can I use at once?

Use an unlimited number of devices at the same time. Supported platforms include Windows / macOS / iOS / Android / Linux. Configure the client separately on each device; unlimited devices doesn’t mean unlimited data. Keep an eye on your plan’s remaining allowance, especially when streaming video or syncing files.

Where can I get the client and subscription?

Get the client and subscription from the user dashboard. You don’t need to search articles for installers or copy public configuration. Open the instructions for your platform in the dashboard, then import the subscription and verify the connection. For your first setup, follow the quick start guide. If you’re connected but an app won’t open, check its proxy settings and rules using the troubleshooting guide.

What’s the difference between a monthly plan and a data package?

Monthly plan data resets on your activation date: ¥9.9 / 60GB, ¥18 / 250GB, and ¥28 / 500GB. Data packages last until used and never expire: ¥158 / 300GB, ¥358 / 1000GB, and ¥658 / 3000GB. Decide whether you need ongoing monthly use or occasional access, then choose based on your data needs.

Where can I find refund and payment details?

VPNTape offers a 60-day refund policy and accepts Alipay / WeChat Pay / USDT. For eligibility and instructions, read the refund policy. Contact support through a user dashboard ticket about orders, connections, or accounts. Include only the necessary order details and a description of the error; don’t share your password or full subscription link.

Service notes and updates

A reading guide, from choosing a plan to setup

Start with the guide that matches your question. If you’re new, begin with the FAQs and subscription links. For advice on handling personal information, read the privacy-focused buying guide. These articles explain how to make an informed choice; no single setting works for every situation.

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